This document provides a general overview of the
Business Continuity Program (BCP) for Wall Street Access. A BCP is a
program we design to help ensure that we can continue to do business
even if we experience an unplanned business interruption such as a loss
of a utility service, a building evacuation, or a catastrophic event.
Our technology systems are located in two
different facilities. This design ensures that if one of our locations
suffers a disruption in service, all business critical functions can be
restarted at the alternate site. As a result, should there be an event
that prevents us from having access to a building, whether because of a
disruption to the building, a business district, or a city, we can rely
on the systems in the other location so that both ourselves and our
customers can continue to conduct business within a short interval.
Our BCP is designed to take into consideration a
localized disruption, such as a disruption confined to the space
occupied by Wall Street Access, as well as a disruption to a business
area or regional location where Wall Street Access is located. In the
event of a business interruption of any kind, we have plans and teams
in place to address the immediate response to the incident, the
management of the situation from the time of the incident until the
matter is resolved, and a business unit and information technology
recovery plan. For each of these teams, we have plans to address
incidents when one of our worksites (including the technology housed at
that worksite) becomes unavailable for some reason, as well as when a
technology or other service provider stops working for some reason.
Whatever the event, our BCP is designed to enable us to be back in
operation within 24 hours or less.
In creating our BCP, we do assume that the
alternative location is available, that we have sufficient personnel,
and that external organizations such as government agencies and market
systems are operational. If any of these assumptions is in error, our
business could be disrupted until these matters are resolved.
Plan Testing and Updating
At a minimum our BCP is reviewed, updated, and
tested annually. Additionally, the BCP will be updated on an as-needed
basis as business processes, technology, or staff change. We will
continue to post general and updated information about our BCP promptly
on our Web site. Alternatively, you may obtain an updated BCP plan
summary by requesting a written copy by mail. Send your request to Wall
Street Access Attn: Compliance Dept., 17 Battery Place, New York, NY
Copyright 2008 Wall Street Access Corporation. All Rights Reserved. No reprints for distribution without the express permission of Wall Street Access. WALL STREET ACCESS and the WALL ST ACCESS logo are registered trademarks of Wall Street Access.